Privacy Policy — Leadstate LTD

Last updated: 23 November 2025

1.0 Introduction

 

1.1 Leadstate LTD operates this store and website, including all related information, content, features, tools, products, and services (the “Services”).

1.2 Our Services are powered by Shopify, which enables us to operate our online store, process orders, and deliver a seamless shopping experience.

1.3 This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase through the Services.

1.4 If anything in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls for matters related to personal information.

1.5 By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

2.0 Personal Information We Collect

 

2.1 “Personal information” means information that identifies or can reasonably be linked to you.

2.2 We may collect the following categories of personal information depending on your interactions with our Services:

2.2.1 Contact Information

 

Name, billing and shipping address, email address, phone number.

2.2.2 Financial Information

 

Payment card details, transaction information, payment confirmations.

2.2.3 Account Information

 

Username, password, security questions, preferences, settings.

2.2.4 Transaction & Order Information

 

Items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or cancelled; order history.

2.2.5 Communications

 

Any information provided when contacting customer support or communicating with us.

2.2.6 Device Information

 

IP address, browser type, device identifiers, network connection data.

2.2.7 Usage Information

 

Interactions with the website, navigation patterns, referral links.

3.0 How We Collect Personal Information

 

3.1 Directly from you — during account creation, checkout, communication, or when you provide information voluntarily.

3.2 Automatically — via cookies, analytics tools, Shopify’s infrastructure, or your device while browsing.

3.3 From service providers — payment processors, analytics partners, shipping providers.

3.4 From business partners or third parties — as permitted by law.

4.0 How We Use Your Personal Information

 

4.1 Provide, Tailor & Improve the Services

 

Order processing, payment handling, delivery, account management, personalised shopping, remembering preferences, enabling reviews.

4.2 Marketing & Advertising

 

Sending email or SMS promotions, showing personalised ads, remarketing across websites.

4.3 Security & Fraud Prevention

 

Account verification, fraud monitoring, security investigations, protection of our business and customers.

4.4 Communications

 

Customer support, responding to enquiries, sending order updates.

4.5 Legal Compliance

 

Responding to law enforcement, complying with regulations, resolving disputes, enforcing policies.

5.0 How We Share Personal Information

 

5.1 We may share information in the following circumstances:

5.1.1 With Shopify

 

Shopify hosts our store and processes personal information to provide and improve its services.

5.1.2 Service Providers

 

Shipping partners, payment processors, cloud storage, analytics, fraud prevention, IT providers.

5.1.3 Marketing Partners

 

Advertising networks, remarketing platforms, and partners who assist in personalised advertising (subject to local laws and opt-out rights).

5.1.4 With Your Consent or Instruction

 

For example, social logins, shipment requests, or third-party feature integrations.

5.1.5 Corporate Transactions

 

If Leadstate LTD undergoes a merger, acquisition, or asset sale.

5.1.6 Legal Requirements

 

Responding to lawful requests, protecting rights, preventing fraud or harm.

6.0 Relationship With Shopify

 

6.1 Shopify collects personal information from your interactions with our store across multiple merchants.

6.2 For certain data uses, Shopify acts as an independent data controller, including for analytics, security, and improving their platform.

6.3 You can read Shopify’s privacy practices and exercise rights through the Shopify Privacy Portal.

7.0 Third-Party Links

 

7.1 Our Services may contain links to websites or platforms not operated by Leadstate LTD.

7.2 We are not responsible for their privacy, security, or content.

7.3 We encourage you to review their privacy policies before sharing any information.

8.0 Children’s Privacy

 

8.1 Our Services are not intended for children under the age of majority in your region.

8.2 We do not knowingly collect personal information from minors.

8.3 If you believe a child has provided us with personal information, contact us to request deletion.

9.0 Data Security & Retention

 

9.1 We use safeguards to protect your personal information, but no online transmission is completely secure.

9.2 Do not use unsecure channels to send sensitive information.

9.3 We retain personal information only as long as necessary for:

– account maintenance

– order fulfillment

– legal obligations

– dispute resolution

– business operations

10.0 Your Rights & Choices

 

Depending on where you live, you may have rights such as:

10.1 Right to Access / Know

 

Request what personal information we hold.

10.2 Right to Delete

 

Request deletion of your information.

10.3 Right to Correct

 

Request corrections of inaccurate data.

10.4 Right to Portability

 

Receive a copy of your data, or request we send it to another provider.

10.5 Objection / Restriction (UK & EEA)

 

Request limits on processing or object to certain uses.

10.6 Withdrawal of Consent

 

If processing is based on your consent, you may withdraw it.

10.7 Marketing Preferences

 

You may unsubscribe from promotional emails at any time.

10.8 We may need to verify your identity before acting on your request.

10.9 You may appoint an authorised agent where permitted by law.

11.0 Complaints

 

11.1 If you have concerns about our handling of your personal information, contact us directly.

11.2 You may also have the right to raise a complaint with your local data protection authority.

12.0 International Data Transfers

 

12.1 We may transfer your personal information outside your country of residence.

12.2 When transferring data outside the UK/EEA, we rely on approved legal mechanisms such as Standard Contractual Clauses.

13.0 Changes to This Privacy Policy

 

13.1 We may update this Privacy Policy from time to time.

13.2 We will post updates on this page and adjust the “Last updated” date above.

14.0 Contact Us

 

For questions or to exercise your rights, contact us:

Leadstate LTD

Email: hello@leadstate.store

Address: 132A High Street, Bromsgrove, B61 8ES, GB

For data protection purposes, Leadstate LTD is the data controller of your personal information.