Shipping policy
Leadstate LTD Shipping Policy
Effective Date: 23 November 2025
OVERVIEW
Leadstate LTD operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience. This Shipping Policy describes how we handle order processing, shipping, delivery, and related information when you purchase products from our Services.
By using our Services and making purchases, you acknowledge that you have read and understood this Shipping Policy.
1. ORDER PROCESSING
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays may experience delays in processing.
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You will receive an email confirmation once your order has been processed and is ready for shipment.
2. SHIPPING METHODS & DELIVERY TIMES
We offer the following shipping options (delivery times are estimates and may vary based on carrier, location, and customs processing):
2.1 Standard Shipping
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Domestic (UK): 3–7 business days
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European Union: 5–14 business days
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Rest of the world: 10–21 business days
2.2 Express Shipping
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Domestic (UK): 1–3 business days
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European Union: 2–5 business days
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Rest of the world: 5–10 business days
All delivery times are estimates and cannot be guaranteed. Leadstate LTD is not responsible for delays caused by carriers, customs processing, or events outside our control.
3. SHIPPING DESTINATIONS
Initially, we ship to the following locations:
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United Kingdom
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European Union countries
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United States, Canada, and Australia
We may expand our shipping destinations in the future. Please check our store for the latest shipping availability.
4. SHIPPING COSTS
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Shipping costs depend on the selected shipping method, order weight, and destination.
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Shipping costs will be displayed during checkout before you complete your order.
5. PACKAGING & ITEMS
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All items purchased, including any accessories or supplementary products received with the main product, must be included in your shipment if returning (refer to our Refund/Return Policy).
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Leadstate LTD ensures that all items are packaged securely to prevent damage during transit.
6. RISK & TITLE
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Once your order is transferred to the shipping carrier, title and risk of loss pass to you.
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Leadstate LTD is not liable for loss, theft, or damage that occurs during shipping.
7. INTERNATIONAL SHIPPING
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International orders may be subject to customs duties, import taxes, or fees levied by the destination country.
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Customers are responsible for paying any additional charges associated with customs or import processing.
8. QUESTIONS & CONTACT
For questions regarding shipping or delivery, please contact us at:
Email: hello@leadstate.store
Address: 132A High Street, Bromsgrove, B618ES, GB
